Privacy Policy

Effective Date: August 9, 2025

Pointwise Inspection Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit pointwiseinspection.com, schedule an inspection, or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and property details you provide when requesting or scheduling an inspection.

• Communication Information: Details from calls, emails, or text messages between you and our office.

• Technical Information: IP address, browser type, device type, and usage data collected automatically when you visit our website.

2. How We Use Your Information

We use your information to:

• Schedule and perform inspections

• Send appointment confirmations via email and text

• Communicate about your inspection or related services

• Comply with insurance reporting requirements (when applicable)

• Improve our services and website performance

3. Text Messaging and Email Communications

By providing your phone number and/or email address, you consent to receive appointment reminders, confirmations, and related service messages. Standard carrier rates may apply. You may opt out at any time by replying “STOP” to a text message or by using the unsubscribe link in our emails.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Insurance agents/companies (if you request or authorize it)

• Service providers who help us operate our business (e.g., scheduling software, IT support)

• Legal authorities if required by law or to protect our legal rights

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Privacy Rights

You may request to:

• Access the personal data we have about you

• Correct inaccuracies in your data

• Delete your personal information (subject to legal retention requirements)

To make a request, contact us using the information below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Pointwise Inspection Services
Phone: 352-616-8768
Email: [email protected]